Zaida Balch

Agency: Mozaic – Seneca Falls, NY
Length of Service: 3 years

Zaida goes above and beyond advocating for the individuals she supports. She is a strong team player. Zaida received a notable commendation last year for offering immediate medical assistance to one of our individuals. Zaida is very knowledgeable when it comes to medical concerns from her time in the Philippines being a nurse, which is a significant asset to have while working in this house. Zaida is always seeking opportunities to learn new things. She requested to attend the Supervisors Collaborative Training to learn more about being a supervisor. She is also always taking extra trainings on Relias. Zaida is the epitome of dedication. She is not only dedicated to the individual’s health and safety but she is also always helping fellow staff out. She’s willing to stay late to cover, she’s willing to come in early to help out and she is an amazing cook, baking cakes for all staff’s birthdays! Zaida deserves this nomination because there’s not a day that goes by that she doesn’t make the house a better place.